Privacy Policy

Your Privacy Matters to Us

At Mithai, we respect your privacy and are committed to protecting the personal information you share while using our website.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use the Mithai online store.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full name.

  • Mobile number.

  • Email address.

  • Delivery address.

  • Order and transaction information.

  • Account login information.

  • Website usage and browsing information.

2. How We Use Your Information

We may use your information to:

  • Process and confirm online orders.

  • Arrange product delivery.

  • Communicate order updates and notifications.

  • Provide customer support.

  • Improve our website, products, and shopping experience.

  • Inform customers about offers, discounts, and promotions, where permitted.

  • Prevent fraudulent or unauthorized activities.

3. Information Sharing

Mithai does not sell customers' personal information.

We may share relevant customer information with authorized service providers, delivery partners, and payment service providers when necessary to process orders and provide our services.

4. Data Security

We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember customer preferences, and understand website usage.

6. Customer Rights

Customers may contact Mithai to request access to, correction of, or assistance with their personal information, subject to applicable laws and verification requirements.

7. Policy Updates

Mithai reserves the right to update or modify this Privacy Policy from time to time.

Any changes will be published on our website. Continued use of our website after such updates indicates acceptance of the revised policy.

8. Contact Us

For any privacy-related questions, concerns, or requests regarding personal information, please contact the Mithai customer support team through our official communication channels.

At Mithai, protecting your privacy and building your trust are our priorities.

Thank you for choosing Mithai – Bringing Sweetness to Every Moment!